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Service Level and Performance in SaaS Agreements

Service Level and Performance in SaaS Agreements

by Nik Erman | Aug 5, 2024 | Business, Contracts, Featured, Law, Technology

Service level and performance are critical elements of a SaaS agreement that directly impact the user experience. Let’s delve deeper into common issues in this area. 1. Service Level Agreements (SLAs) A well-defined SLA is crucial for ensuring the service meets...
Common Issues in SaaS Agreements from a User’s Perspective

Common Issues in SaaS Agreements from a User’s Perspective

by Nik Erman | Aug 5, 2024 | Business, Contracts, Featured, Law, Technology

SaaS stands for Software as a Service. It’s a cloud-based software delivery model where users access applications over the internet on a subscription basis. Instead of buying and installing software on your own computer, you simply log in to a website and use...
Limitation of Liability in a Software as a Service (Saas) Agreement

Limitation of Liability in a Software as a Service (Saas) Agreement

by Nik Erman | Jul 31, 2024 | Business, Contracts, Featured, Law, Technology

A Limitation of Liability (LoL) clause is a cornerstone of any SaaS agreement, shielding the developer from exorbitant damages in the event of a service disruption or failure. However, crafting a LoL clause that effectively protects the developer while maintaining...
Losing Control: How Founders Can Get Outsmarted by VCs (and How to Avoid It)

Losing Control: How Founders Can Get Outsmarted by VCs (and How to Avoid It)

by Nik Erman | Jun 24, 2024 | Business, Contracts, Featured, Law

The VC world glitters with promises of explosive growth and financial backing. However, for founders, the path to success can be riddled with hidden traps. Here’s how founders can unwittingly lose control of their business to VCs, and what they can do to stay in...
Why Founders Need Their Own Lawyers: Avoiding Conflicts and Protecting Your Startup Dream

Why Founders Need Their Own Lawyers: Avoiding Conflicts and Protecting Your Startup Dream

by Nik Erman | Jun 24, 2024 | Business, Contracts, Featured, Law

The VC world beckons. Your startup is on fire, and investors are lining up to fuel the flames. It’s an exciting time, but amidst the celebrations, a crucial decision looms: should you rely on the lawyers recommended by the VC firm, or secure your own legal...
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