by Nik Erman | Aug 5, 2024 | Business, Contracts, Featured, Law, Technology
Service level and performance are critical elements of a SaaS agreement that directly impact the user experience. Let’s delve deeper into common issues in this area. 1. Service Level Agreements (SLAs) A well-defined SLA is crucial for ensuring the service meets...
by Nik Erman | Jun 10, 2024 | Business, Contracts, Featured, Law
Dual class shares (DCS) have become a topic of interest in various financial markets around the world, including Malaysia. This structure allows companies to issue two classes of shares with different voting rights and dividend policies. The primary objective of DCS...
by Nik Erman | Mar 1, 2024 | Business, Contracts, Featured, Law
In the world of closely held companies and private corporations, a shareholders’ agreement serves as the guiding document for the relationship between shareholders. This agreement outlines their rights, responsibilities, and the mechanisms by which the company...
by Nik Erman | Feb 21, 2024 | Business, Contracts, Featured, Law
The Unsung Hero of Clarity: Why Listing Exclusions in an SLA Matters More Than You Think Service Level Agreements (SLAs) are the cornerstones of trust and accountability in modern service-driven landscapes. These contracts map out expectations, define performance...
by Nik Erman | Feb 13, 2024 | Business, Contracts, Featured, Law, MOU
In the fast-paced world of business, forging partnerships and collaborations is crucial for growth and success. Often, the first step in forming these alliances is a Memorandum of Understanding (MOU). This non-binding document outlines broad intentions and goals,...
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