by Nik Erman | Aug 5, 2024 | Business, Contracts, Featured, Law, Technology
Service Level and Performance in SaaS Agreements Service level and performance are critical elements of a SaaS agreement that directly impact the user experience. Let’s delve deeper into common issues in this area. 1. Service Level Agreements (SLAs) A...
by Nik Erman | Aug 5, 2024 | Business, Contracts, Featured, Law, Technology
Common Issues in SaaS Agreements from a User’s Perspective SaaS stands for Software as a Service. It’s a cloud-based software delivery model where users access applications over the internet on a subscription basis. Instead of buying and installing...
by Nik Erman | Jul 31, 2024 | Business, Contracts, Featured, Law, Technology
Limitation of Liability: A Delicate Balance A Limitation of Liability (LoL) clause is a cornerstone of any SaaS agreement, shielding the developer from exorbitant damages in the event of a service disruption or failure. However, crafting a LoL clause that effectively...
by Nik Erman | Jan 18, 2021 | Business, Contracts, Featured, Law
A software development agreement is an agreement or contract whereby one party (the Developer) enters into an agreement with another party (the Client) to develop a software for the Client. The agreement provides the important terms and conditions to abide in the...
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